Privacy & Cookie Policy
Dear User,
Please find hereafter clear information on how we will process your personal
data that you either provide to us directly or that we will collect through
your navigation on our website under art. 13 European Regulation n. 679/2016.
Data controller
The Data Controller is Ristorante da Alvise
Registered Office in: Fondamente Nove, 5045/A 30121 Venice, Italy
E-mail: info@ristorantedaalvise.com
1. Use of your personal information: purpose and conditions of the
data treatment agreement
What personal information do we collect?
Name and surname
Email address
Telephone number
Information on collection and use of data (purpose and legal basis)
The Personal Information provided is used for the following purposes:
a) Management of requests (legal basis: consent)
· Respond to information requests and clarifications on the services offered
by the data controller;
· Respond to other requests and enquiries as expressed by the user, including
the management of reservations.
b) Communications and updates (legal basis: consent)
· Send you informational communications regarding the Data Controller’s
activities, updates on news, events, and initiatives related to the
Ristorante da Alvise brand, subject to your specific and separate consent.
Collection and use of data are based on the consent given by the user.
The consent given for the purposes referred to in letter b) is optional,
independent, and may be withdrawn at any time without affecting the
lawfulness of the processing carried out prior to such withdrawal.
What happens if we cannot collect your data?
Except as specified for navigation data, you are under no obligation to
provide us with personal information of any kind, however the refusal to
do so may prevent us from responding to specific requests. Withholding
consent for the purposes referred to in letter b) will in no way affect
the management of reservation or information requests.
How long do we keep your personal data?
· For purposes referred to in letter a): your personal data will be kept
only for the period necessary to provide feedback to the requests received
and in any case no longer than 24 months from the last interaction.
· For purposes referred to in letter b): your personal data will be kept
until your consent is withdrawn or, in the absence of withdrawal, no
longer than 36 months from the last contact.
2. How is your personal information processed?
The collected data are mainly processed with IT tools. Appropriate security
measures are observed to prevent data loss, illicit and incorrect use,
and any unauthorized access.
The Data Controller collects personal data through:
· The appropriate contact form on the website in the “RESERVATIONS” section;
· The newsletter subscription form on the website.
Personal data are processed inside the European Union.
3. Who manages your personal information?
Your personal information is processed by authorized internal parties,
specifically trained, who are, in any case, bound to professional secrecy
and confidentiality.
Your personal information is processed by professionals, in charge of
updating and maintaining the website, formally designated as responsible
for personal data processing.
4. Who sees your personal data?
Personal data will not be disclosed to third parties or disseminated,
with the exception of parties to whom disclosure is necessary for the
execution of the purposes indicated in point 1, including:
· Email marketing service providers (e.g. Brevo / Sendinblue or Mailchimp),
acting as Data Processors pursuant to art. 28 GDPR, bound by specific
contractual agreements and operating in compliance with applicable
personal data protection regulations.
Such parties will process data exclusively for the purposes indicated
and in accordance with the instructions given by the Data Controller.
5. You have the right to ask the data controller:
Access to your personal information
You can obtain a confirmation that your personal information is being
processed, obtaining more information on your data treatment process
and you can request a copy of your personal information collected and used.
Correction of your personal information
You can review your data to guarantee the correctness of your personal data.
Cancellation of personal information
You can obtain the cancellation of your personal data accordingly to art. 17 GDPR.
Limitation to the use of data
You may request that your data treatment will be limited by opposing to
their cancellation if these are necessary for the exercise or defense
of a right in court.
Personal data processed using automated methods and your right
to data portability
You have the right to receive your personal data in a structured format
of common use given the nature of the personal data processed and the
registration made.
Objection to the processing of personal data
You have the right to object to direct marketing at any time and to
withdraw the consent given for the communication and update purposes
referred to in point 1, letter b), without affecting the lawfulness of
the processing carried out prior to such withdrawal. This website does
not profile users.
Withdrawal of consent
You may withdraw your consent at any time, even partially (e.g. solely
for promotional or informational communications), without affecting the
lawfulness of processing carried out prior to withdrawal.
You can ask for more information or exercise your rights by contacting
the Data Controller’s e-mail:
info@ristorantedaalvise.com.
You have the right to lodge a complaint with the Guarantor for the
personal data protection.
For more information on the right to lodge a complaint, please visit
the following web page:
What is the complaint and how
it is presented to the Guarantor.
Regarding the profiling you may have accepted when you started browsing
this site, please refer to the Cookie Policy.